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Livena Faqs
Is the shipping free?
Yes, all our products come with free standard shipping. In rare cases, if a product requires special handling—such as the use of a crane or forklift for delivery—an additional fee may apply. Our team will inform you in advance if any extra arrangements are needed.
When will I receive my item?
Once your order is placed, we start processing it immediately. Delivery times vary depending on the product. We’ll keep you updated every step of the way.
Is there a warranty on my purchase?
Yes, all our products come with a warranties ensuring you enjoy peace of mind and long-term satisfaction. Specific warranty details may vary by product.
Can I return or exchange my item?
Absolutely. If you’re not fully satisfied, we offer a hassle-free return policy. Simply contact us within 30 days of delivery, and our team will assist you with the process.
How can I contact customer service?
We’re here to help! You can reach our dedicated support team via email, phone, or live chat for any questions or assistance with your order.